Privacy Policy
At EazyOnRent, your privacy matters. Here's exactly how we collect, use, and protect your information.
Last Updated: January 01, 2025 | Effective Immediately
EazyOnRent is committed to safeguarding the privacy of every user on our platform. We connect property owners, landlords, and tenants to make the renting process simple, transparent, and trustworthy. This Privacy Policy explains what personal and business information we collect, how we use it, and how we protect it.
This policy applies solely to the EazyOnRent platform and services — including our website, mobile application, and any associated services — and not to any third-party links or services you may access through our platform. By using EazyOnRent, you agree to the terms described in this policy.
Information Collection
EazyOnRent collects information from users when they register on our platform, post rental listings, search for properties, or interact with our services. This information may include:
- Full name and contact details (email address, phone number)
- Property details including address, rent price, and availability
- Identity documents for tenant/owner verification (as required)
- Profile photo and business / broker details (if applicable)
- Location data to show relevant property listings near you
- Usage data such as search history, viewed listings, and interactions
- Payment and transaction details (processed via secure payment gateways)
Use of Information
The primary purpose of collecting your information is to provide you with the best rental experience — whether you are looking for a property to rent or listing your own. Your information helps us:
- Display your rental listings or property searches to the right audience
- Personalize your experience based on location, preferences, and history
- Facilitate communication between owners, tenants, and brokers
- Send you notifications about enquiries, bookings, and updates
- Improve platform performance and develop new features
- Detect fraudulent activity and ensure platform safety
- Show relevant ads or promotional offers based on your usage patterns
Sharing of Information
EazyOnRent respects your privacy and will not disclose your personally identifiable information to third parties except in the following circumstances:
- When you have explicitly given permission to share your details
- When required to do so by law or legal proceedings
- When you have violated our Terms of Service
- To trusted service partners (payment processors, cloud hosts) under strict confidentiality
Certain promotional campaigns on EazyOnRent may be co-sponsored with partners. In such cases, data collected during the campaign may be shared with the sponsoring partner. Users will always be notified beforehand and may choose not to participate.
Emails & Notifications
EazyOnRent may send you emails and push notifications related to:
- New property listings matching your saved preferences
- Enquiries and responses from owners or tenants
- Platform updates, new features, and announcements
- Promotional offers and partner deals (where applicable)
All communications are sent by authorised EazyOnRent agents or automated systems under strict confidentiality agreements. You may manage your notification preferences at any time through your account settings.
User Control
You are in control of your data. You can review, edit, or request deletion of your account information by:
- Logging into your EazyOnRent account and visiting Profile Settings
- Emailing our support team at support@eazyonrent.com
- Using the in-app "Manage Account" option
Changes to your account may take up to 30 days to reflect across our platform. Deleting or deactivating your account will remove your active listings and restrict access, however some residual data may remain in our archives as required by law or for legitimate business purposes.
Security
EazyOnRent employs industry-standard security measures to protect your personal and financial information, including SSL encryption, secure data storage, and regular security audits. However:
- No transmission over the internet is 100% secure or error-free
- Users share data at their own risk when using public or unsecured networks
- We make best efforts to secure all data received on our servers
Important Notes
When you post rental listings or personal information on EazyOnRent, that information becomes visible to other users on the platform. Please be mindful of the details you share publicly in listings or profiles.
- Always sign out of your account after each session
- Close your browser window, especially on shared or public computers
- Do not share your login credentials or OTPs with anyone
- Report any suspicious activity immediately to our support team
EazyOnRent reserves the right to update this Privacy Policy from time to time. You will be notified of significant changes via email or an in-app notification. Continued use of the platform after changes are made constitutes your acceptance of the updated policy.